Kayako Software Downloads

Kayako Desktop

Showing latest 10 updates. Show all. Showing only stable updates. Show non-stable updates.

Platform: Windows

Use this link to download the latest version:
http://hotfix.kayako.com/latest.php?product=kd&platform=win32&buildtype=stable

Version: 4.2.0.683 (stable)
Severity: elevated

Posted on 2/19/2013 4:10am

Maintenance release

Change Log:

Fixed bug: Crash experienced by some users with secure connections (SSL)

Fixed bug: OnSite - Display settings can be abandoned

Fixed bug: OnSite - 404 error on Windows XP

Fixed bug: OnSite - Log files not created

Download: http://hotfix.kayako.com/download/kd/4.2.0.683/win32/KayakoDesktop_4.2.0.683-STABLE.exe (28.54 MB)
MD5: CB05D9C6B44D96B803117570BA417567

Version: 4.2.0.677 (stable)
Severity: moderate

Posted on 11/30/2012 3:55pm

Maintenance release

Change Log:

Fixed bug: Potential dead-lock when entering a chat

Fixed bug: Languages in settings are duplicated [KD-179]

Fixed bug: Kayako Desktop application does not support 'mailto:' function in web browser [KD-185]

Fixed bug: When choosing Save on the browser download dialog, option to automatically open file should be disabled by default [KD-184]

Fixed bug: Popup alert timeout setting not working [KD-188]

Fixed several crashes

Improvement: Allow user to cancel sending a canned response [KD-66]

Download: http://hotfix.kayako.com/download/kd/4.2.0.677/win32/KayakoDesktop_4.2.0.677-STABLE.exe (28.54 MB)
MD5: 54FFCF017D42C98B76A30A33FE4B5F87

Version: 4.2.0.671 (stable)
Severity: elevated

Posted on 10/30/2012 5:45pm

Maintenance release

Change Log:

Fixed bug: Web browser doesn't launch under some circumstances [KD-180]

Download: http://hotfix.kayako.com/download/kd/4.2.0.671/win32/KayakoDesktop_4.2.0.671-STABLE.exe (28.53 MB)
MD5: 16217F221BB465682B82DBAD7DBD8481

Version: 4.2.0.670 (stable)
Severity: moderate

Posted on 10/26/2012 7:01pm

Maintenance release

Change Log:

Fixed bug: Not able to reconnect after being disconnected [KD-172]

Fixed bug: Popup alerts don't appear on top of Metro apps in Windows 8 [KD-177]

Fixed bug: Phone status goes to DND when auto-away is enabled [KD-174]

Fixed several crashes

Download: http://hotfix.kayako.com/download/kd/4.2.0.670/win32/KayakoDesktop_4.2.0.670-STABLE.exe (28.53 MB)
MD5: 1608125B9B012C5793BC5E02C00A0A70

Version: 4.2.0.669 (stable)
Severity: moderate

Posted on 10/15/2012 5:01pm

Maintenance release

Change Log:

Fixed bug: Browser downloads aren't saved in the specified location [KD-164]

Fixed bug: Leaving a chat also closes the chat window [KD-165]

Fixed bug: Hotkey settings are reverted to default after restarting application [KD-167]

Fixed bug: Application occasionally stays running in the background after exiting [KD-169]

Fixed bug: OnSite advanced settings opens off screen (multi-monitor) [KD-158]

Improvement: Canned responses should be sorted alphabetically [KD-168]

Download: http://hotfix.kayako.com/download/kd/4.2.0.669/win32/KayakoDesktop_4.2.0.669-STABLE.exe (28.53 MB)
MD5: 5925D0806509491B3D98D3AE7C470AF5

Version: 4.2.0.649 (stable)
Severity: moderate

Posted on 9/27/2012 5:50pm

Maintenance release.

Change Log:

Fixed bug: Web browser crashes when choosing "Save" from download dialog on Windows XP [KD-163]

Fixed bug: Custom alerts being repeated indefinitely [KD-162]

Download: http://hotfix.kayako.com/download/kd/4.2.0.649/win32/KayakoDesktop_4.2.0.649-STABLE.exe (28.60 MB)
MD5: AEA2B7C79CBF9A56DCD7C55BB911F037

Version: 4.2.0.646 (stable)
Severity: moderate

Posted on 9/20/2012 4:06pm

Maintenance release. This build fixes a couple issues introduced by the previous update.

Change Log:

Fixed bug: Invalid Request URI error when dialing out [KD-160]

Fixed bug: Crash when pressing enter to call with no number entered [KD-161]

Download: http://hotfix.kayako.com/download/kd/4.2.0.646/win32/KayakoDesktop_4.2.0.646-STABLE.exe (28.60 MB)
MD5: 9BCC27A7517CD5052C832CEB323F3442

Version: 4.2.0.645 (stable)
Severity: moderate

Posted on 9/19/2012 6:14pm

Maintenance release

Change Log:

Fixed bug: Blank username in "is typing" notifications when using open queue [KD-154]

Fixed bug: Not possible to unmute microphone [KD-153]

Improvement: Phone should strip invalid characters before dialing [KD-92]

Download: http://hotfix.kayako.com/download/kd/4.2.0.645/win32/KayakoDesktop_4.2.0.645-STABLE.exe (28.60 MB)
MD5: E2887C8C3522249990B75ABCC008BBA9

Version: 4.2.0.642 (stable)
Severity: moderate

Posted on 4/20/3067 1:47pm

This major update brings several new features, improvements, and bug fixes. NOTE: Your help desk may also require an upgrade in order for all features to work correctly.

Change Log:

Feature : OnSite 2.1

Feature : Live chat queue

Feature : Chromium based multi-process web browser

Improvement: Improved reliability of call recording uploading

Improvement: Several stability improvements and bug fixes

Download: http://hotfix.kayako.com/download/kd/4.2.0.642/win32/KayakoDesktop_4.2.0.642-STABLE.exe (28.60 MB)
MD5: 47DA206C508C702AF025704A65A474C9

Version: 4.1.0.607 (stable)
Severity: moderate

Posted on 12/28/2011 5:37pm

Maintenance release

Change Log:

Fixed Bug: In some cases, it is possible for all VoIP codecs to be disabled

Fixed Bug: Issues with codec settings

Feature: Add setting to disable rport in SIP requests

Download: http://hotfix.kayako.com/download/kd/4.1.0.607/win32/KayakoDesktop_4.1.0.607-STABLE.exe (15.79 MB)
MD5: 9115F2FBF95A2531B7ED4D68534D2C17

Showing latest 10 updates. Show all. Showing only stable updates. Show non-stable updates.