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Kayako Desktop for Mac
Showing latest 10 updates. Show all. Showing both non-stable and stable updates. Show stable updates.
Platform: Mac OSX
Use this link to download the latest version:
http://hotfix.kayako.com/latest.php?product=kdfm&platform=osx&buildtype=stable
http://hotfix.kayako.com/latest.php?product=kdfm&platform=osx&buildtype=stable
Version: 1.0.0.1036 (stable)
Severity: low
Severity: low
Posted on 12/12/2016 9:03am
Maintenance release
Change Log:
Added support for transferring staff-to-staff chats
Various crashes, stability improvements
File uploads were not working on Kayako 5
Dragging an image caused the app to be non-responsive
Incoming transfers sometimes were incorrectly identified as incoming chats
Chats sometimes became "invisible" / missing the caption or visitor name
Change Log:
Added support for transferring staff-to-staff chats
Various crashes, stability improvements
File uploads were not working on Kayako 5
Dragging an image caused the app to be non-responsive
Incoming transfers sometimes were incorrectly identified as incoming chats
Chats sometimes became "invisible" / missing the caption or visitor name
Download: http://hotfix.kayako.com/download/kdfm/1.0.0.1036/osx/KayakoDesktopForMac_1.0.0.1036-STABLE.pkg (9.56 MB)
MD5: A527FE2CB4615EDB245D266DA9D372DE
MD5: A527FE2CB4615EDB245D266DA9D372DE
Version: 1.0.0.976 (stable)
Severity: low
Severity: low
Posted on 8/22/2016 12:46pm
Maintenance release
Change Log:
Canned responses can now be edited before being sent
Chatter ID now shows host mask
Country flags sometimes not showing
Column sorting was not consistently working
Notifications were sometimes not appearing
Login issues due to special characters in credentials
Change Log:
Canned responses can now be edited before being sent
Chatter ID now shows host mask
Country flags sometimes not showing
Column sorting was not consistently working
Notifications were sometimes not appearing
Login issues due to special characters in credentials
Download: http://hotfix.kayako.com/download/kdfm/1.0.0.976/osx/KayakoDesktopForMac_1.0.0.976-STABLE.pkg (9.55 MB)
MD5: BE0C9BADD7EF2B640D92C59B54884434
MD5: BE0C9BADD7EF2B640D92C59B54884434
Version: 1.0.0.954 (stable)
Severity: low
Severity: low
Posted on 8/2/2016 9:58am
Maintenance Release
Change Log:
Canned responses are now available in the chat view
Chat GUI "Compact Mode" now available in the actions menu
Visitor email is now shown in the chat log
Archived chats can now be removed
Added "# of active chats" to staff view
Column sorting status is now preserved
Hide offline staff is now preserved
Visitors said "pending chat" despite being in active chat
Country flags were sometimes incorrect
Unable to set initial connection status to "invisible"
Some chat messages were not shown in real-time
Various crashes
Change Log:
Canned responses are now available in the chat view
Chat GUI "Compact Mode" now available in the actions menu
Visitor email is now shown in the chat log
Archived chats can now be removed
Added "# of active chats" to staff view
Column sorting status is now preserved
Hide offline staff is now preserved
Visitors said "pending chat" despite being in active chat
Country flags were sometimes incorrect
Unable to set initial connection status to "invisible"
Some chat messages were not shown in real-time
Various crashes
Download: http://hotfix.kayako.com/download/kdfm/1.0.0.954/osx/KayakoDesktopForMac_1.0.0.954-STABLE.pkg (9.55 MB)
MD5: F3468DFD705C9D72F2E0F1E2F4DE9166
MD5: F3468DFD705C9D72F2E0F1E2F4DE9166
Version: 1.0.0.926 (stable)
Severity: low
Severity: low
Posted on 6/27/2016 12:51pm
Hotfix update
Change Log:
Chats could be auto-accepted in rare cases
Change Log:
Chats could be auto-accepted in rare cases
Download: http://hotfix.kayako.com/download/kdfm/1.0.0.926/osx/KayakoDesktopForMac_1.0.0.926-STABLE.pkg (9.34 MB)
MD5: 19717822C8E01B5DFE2D2F65B375E954
MD5: 19717822C8E01B5DFE2D2F65B375E954
Version: 1.0.0.924 (stable)
Severity: moderate
Severity: moderate
Posted on 6/16/2016 8:46am
Maintenance release
Change Log:
Support for initial connection status
Support for joining chats in conference mode
Support for greeting message
Transfer to staff sorts by availability
Staff view can hide offline staff
UI improvements
Duplicate chat messages appear when rejoining a chat
Observers now hidden from roster
Chat observing permission honored
Max upload size honored
Improved performance
Improved stability
Change Log:
Support for initial connection status
Support for joining chats in conference mode
Support for greeting message
Transfer to staff sorts by availability
Staff view can hide offline staff
UI improvements
Duplicate chat messages appear when rejoining a chat
Observers now hidden from roster
Chat observing permission honored
Max upload size honored
Improved performance
Improved stability
Download: http://hotfix.kayako.com/download/kdfm/1.0.0.924/osx/KayakoDesktopForMac_1.0.0.924-STABLE.pkg (9.34 MB)
MD5: F7905EBF73C2B134EDDCF48C58DFCEF9
MD5: F7905EBF73C2B134EDDCF48C58DFCEF9
Version: 1.0.0.868 (stable)
Severity: moderate
Severity: moderate
Posted on 5/17/2016 10:04am
Maintenance release
Change Log:
Support for warning / pounce / call requests
Round robin presentation now resembles KD for Windows more closely
Displaying chat activity for chats you're not explicitly in
Various crashes
Reduced memory usage
Change Log:
Support for warning / pounce / call requests
Round robin presentation now resembles KD for Windows more closely
Displaying chat activity for chats you're not explicitly in
Various crashes
Reduced memory usage
Download: http://hotfix.kayako.com/download/kdfm/1.0.0.868/osx/KayakoDesktopForMac_1.0.0.868-STABLE.pkg (9.42 MB)
MD5: AE002ED663B65CCD6E37A3C7CAFCEF8E
MD5: AE002ED663B65CCD6E37A3C7CAFCEF8E
Version: 1.0.0.781 (stable)
Severity: low
Severity: low
Posted on 3/23/2016 10:07am
Maintenance update
Change Log:
Permissive connection to self-signed SSL servers
Change Log:
Permissive connection to self-signed SSL servers
Download: http://hotfix.kayako.com/download/kdfm/1.0.0.781/osx/KayakoDesktopForMac_1.0.0.781-STABLE.pkg (9.51 MB)
MD5: 5031E438C39311967EE887D3F0504B61
MD5: 5031E438C39311967EE887D3F0504B61
Version: 1.0.0.775 (stable)
Severity: low
Severity: low
Posted on 3/21/2016 4:54pm
Initial public release
Change Log:
Initial public release
Change Log:
Initial public release
Download: http://hotfix.kayako.com/download/kdfm/1.0.0.775/osx/KayakoDesktopForMac_1.0.0.775-STABLE.pkg (9.51 MB)
MD5: 9B5999C4EB17D3B508EC3AF513F81EA1
MD5: 9B5999C4EB17D3B508EC3AF513F81EA1
Version: 1.0.0.756 (beta)
Severity: low
Severity: low
Posted on 3/16/2016 5:14pm
Incremental release
Change Log:
Custom notification sounds
Stability fixes
Change Log:
Custom notification sounds
Stability fixes
Download: http://hotfix.kayako.com/download/kdfm/1.0.0.756/osx/KayakoDesktopForMac_1.0.0.756-BETA.pkg (9.52 MB)
MD5: CE00F497698A00BF7108CA26B0F5D939
MD5: CE00F497698A00BF7108CA26B0F5D939
Version: 1.0.0.597 (beta)
Severity: low
Severity: low
Posted on 3/3/2016 1:26pm
Incremental release
Change Log:
Support for round-robin queue behavior
Support for saving the chat log to clipboard or file
"is typing" indicators not reliable
Initial question not visible in chat
Status changes cause chats to disappear
Chat messages appearing in wrong order
Fixes to chat UI mechanics like scrolling
Fixed formatting of visitors grid. Added icons, tooltips, better formatting
Various fixes to file upload capability
Change Log:
Support for round-robin queue behavior
Support for saving the chat log to clipboard or file
"is typing" indicators not reliable
Initial question not visible in chat
Status changes cause chats to disappear
Chat messages appearing in wrong order
Fixes to chat UI mechanics like scrolling
Fixed formatting of visitors grid. Added icons, tooltips, better formatting
Various fixes to file upload capability
Download: http://hotfix.kayako.com/download/kdfm/1.0.0.597/osx/KayakoDesktopForMac_1.0.0.597-BETA.pkg (9.40 MB)
MD5: C85E50A0FF0A19FB9833B2572DEE9A79
MD5: C85E50A0FF0A19FB9833B2572DEE9A79
Showing latest 10 updates. Show all. Showing both non-stable and stable updates. Show stable updates.
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