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Kayako Desktop for Mac
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Platform: Mac OSX
Version: 1.0.0.1036 (stable)
Severity: low
Posted on 12/12/2016 9:03am
Maintenance release
Change Log:

Added support for transferring staff-to-staff chats

Various crashes, stability improvements

File uploads were not working on Kayako 5

Dragging an image caused the app to be non-responsive

Incoming transfers sometimes were incorrectly identified as incoming chats

Chats sometimes became "invisible" / missing the caption or visitor name
Version: 1.0.0.976 (stable)
Severity: low
Posted on 8/22/2016 12:46pm
Maintenance release
Change Log:

Canned responses can now be edited before being sent

Chatter ID now shows host mask

Country flags sometimes not showing

Column sorting was not consistently working

Notifications were sometimes not appearing

Login issues due to special characters in credentials
Version: 1.0.0.954 (stable)
Severity: low
Posted on 8/2/2016 9:58am
Maintenance Release
Change Log:

Canned responses are now available in the chat view

Chat GUI "Compact Mode" now available in the actions menu

Visitor email is now shown in the chat log

Archived chats can now be removed

Added "# of active chats" to staff view

Column sorting status is now preserved

Hide offline staff is now preserved

Visitors said "pending chat" despite being in active chat

Country flags were sometimes incorrect

Unable to set initial connection status to "invisible"

Some chat messages were not shown in real-time

Various crashes
Version: 1.0.0.926 (stable)
Severity: low
Posted on 6/27/2016 12:51pm
Hotfix update
Change Log:

Chats could be auto-accepted in rare cases
Version: 1.0.0.924 (stable)
Severity: moderate
Posted on 6/16/2016 8:46am
Maintenance release
Change Log:

Support for initial connection status

Support for joining chats in conference mode

Support for greeting message

Transfer to staff sorts by availability

Staff view can hide offline staff

UI improvements

Duplicate chat messages appear when rejoining a chat

Observers now hidden from roster

Chat observing permission honored

Max upload size honored

Improved performance

Improved stability
Version: 1.0.0.868 (stable)
Severity: moderate
Posted on 5/17/2016 10:04am
Maintenance release
Change Log:

Support for warning / pounce / call requests

Round robin presentation now resembles KD for Windows more closely

Displaying chat activity for chats you're not explicitly in

Various crashes

Reduced memory usage
Version: 1.0.0.781 (stable)
Severity: low
Posted on 3/23/2016 10:07am
Maintenance update
Change Log:

Permissive connection to self-signed SSL servers
Version: 1.0.0.775 (stable)
Severity: low
Posted on 3/21/2016 4:54pm
Initial public release
Change Log:

Initial public release
Version: 1.0.0.756 (beta)
Severity: low
Posted on 3/16/2016 5:14pm
Incremental release
Change Log:

Custom notification sounds

Stability fixes
Version: 1.0.0.597 (beta)
Severity: low
Posted on 3/3/2016 1:26pm
Incremental release
Change Log:

Support for round-robin queue behavior

Support for saving the chat log to clipboard or file

"is typing" indicators not reliable

Initial question not visible in chat

Status changes cause chats to disappear

Chat messages appearing in wrong order

Fixes to chat UI mechanics like scrolling

Fixed formatting of visitors grid. Added icons, tooltips, better formatting

Various fixes to file upload capability
Showing latest 10 updates. Show all.
Showing both non-stable and stable updates. Show stable updates.
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