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- Jason Mathison demonstrates how to get a customer phone number (AKA the ANI) and attach it to the interaction using a ...
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- Changes to the Genesys Cloud Analytics APIs are coming September 2020 that could impact the metrics you are receiving from ...
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Tim Smith walks through the An overview of the The Genesys Cloud Analytics ( Richard Schott demonstrates how to drop a compact
Data actions integrations allow you to create static or custom actions that use the Platform API. You can use these data actions to ...
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