Introduction to Genesys Cloud Release Notes Highlights September 2024
If you are looking for information about Genesys Cloud Release Notes Highlights September 2024, you have come to the right place. Here's a concise YouTube video description for your recap of the
Genesys Cloud Release Notes Highlights September 2024 Comprehensive Overview
In August In this video , Krishneel talks about how supervisors can now use the Workitem Insights and Workitem Insights Detail views to ... In this video Guru talks about the new feature within topics and using Ai to generate new phrases Administrators can now use AI to ...
In this video, Santosh discusses a new feature "Knowledge workbench connectors for Salesforce and ServiceNow"
Summary & Highlights for Genesys Cloud Release Notes Highlights September 2024
- Administrators can now enable AI-generated summaries for consult transfers in Agent Copilot. This feature ensures that after a ...
- In this video, I walk through and react to the latest
- Administrators can now embed the
- Supervisors and administrators can now view a complete, human-readable history of each workitem directly in
- Thank you for partnering with VDS! Here's the monthly summary of
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